Welcome to HostMatix.com
HostMatix.com is dedicated to offering the best quality of service possible. This site has been developed to get you the answers you need quickly and easily. Please take a few minutes to look around, chances are you will find what you are looking for in no time.
Contact HostMatix.com Pre-Sales FAQ


01) What do you support?
02) How quickly will my account be setup?
03) How do I transfer from another provider to you?
04) What separates HostMatix.com from competition?
05) I am a complete novice. Can I use your services?
06) May I via wire transfer or Western Union?
07) Is the contract on month-to-month basis or annual?
08) Do you offer a money back guarantee?
09) Do you offer 24 x 7 technical support?
10) How did you address reliability, performance and security?




01) Will you register my domain name?
02) What TLDs do you register as your free domain?
03) What if I already have a domain name?
04) Do you host international domain names?
05) Will I be the owner of my domain name?
06) Could I have multiple domains pointing to the same site?
07) Will I get an e-mail address @ my domain?




01) Can you explain what is Reseller Hosting?
02) How Much do you charge per account that is being created through my reseller account?
03) Can I really create unlimited domains?
04) Will each account have its own control panel?
05) Is the reseller plan private label ?
06) Where can I get some more info about your reseller plans?
07) On which platform/OS do you offer reseller hosting?
08) Does the WebHostManager 6.4 come with background process monitoring to detect and kill bots?
09) Is there a way with the reseller program to setup a demo control panel for customers, the way you have Here ?
10) It is very cool you offer branded DNS. What is the TTL set for?
11) Going down the reseller path, would we have a dedicated person to work with or the first person available?
12) Could you just tell me if your hosting supports MS Access Database in combination with ASP?
13) In the reseller program I can resell or "retail" the disk space by hosting unlimited domains, right? Do you provide domain name registration service for the many subsequent domains that I bring in? How much it costs.?
14) You mention FREE domain in list of features at reseller plans, is that means you'll register a domain name for any applicant who has not gotten a domain name, free of charge?


Copyright © 2003-2004 HostMatix.com - All Rights Reserved.